Returns

Special order items, including loose gemstones and diamonds, and Commissioned Custom Jewelry are non-returnable. $250 of the $750 custom project deposit is non-returnable; the balance can be refunded if a project is cancelled before casting.

In stock ready to ship Hunt Country Jewelry is returnable within 14 days for store credit or refund, minus any credit card transaction fees. All returned jewelry must be in the same condition as sold in. Damaged or changed jewelry (including sizing) will not be accepted as a return.

Shipping

In stock Hunt Country Jewelry pieces that do not require sizing will be shipped within 3 business days; we use FedEx with signature required, so if a specific day for delivery needs to be targeted, please leave a note in the order.

Build Your Own pieces need to be made for you, which is usually completed within 2-4 weeks depending on the piece.  Once finished, the client will be notified and FedEx shipping arranged.

Custom commissioned jewelry follows completion timelines set out in your design consult; once finished and final invoices paid, FedEx shipping will be arranged.